Slow, expensive support
80% of call-centre operators manually answer the exact same routine questions day after day, burning out and making mistakes during peak hours.
Accredited resident of IT Park
“Intelligent automation for the leaders of Uzbekistan's market”
Ilbirs AI Lab is an accredited resident of IT Park. We design, train and deploy AI systems for fintech, retail, TravelTech and the public sector — from idea to production integration.
12+
Senior AI Engineers
An engineering elite specialising in RAG systems, LLM optimisation and high-load Python.
100%
In-house development
No off-the-shelf template platforms. Full control over the code, architecture and RAG vector stays in your hands.
24/7
AI automation
AI agents fully replace routine operations in WhatsApp and Telegram, driving the cost per lead down to a minimum.
0 UZS
Fixed subscriptions
Our flagship Manzilla works on a commission from successful bookings. If the system doesn't sell — you pay nothing.
Why most AI projects never reach results
Many companies try to roll out AI “on the fly”, making systemic architectural mistakes. We've identified the three main pain points of the B2B sector.
The risk of “hallucinations”
An uncontrolled LLM answers beautifully but incorrectly: it invents prices that don't exist, mixes up hotel promotions or promises customers discounts at its own expense.
Complex, disconnected integrations
CRM, ERP, the hotel's local PMS, payment gateways and internal databases aren't ready to work in a single synchronised loop in real time.
Our competencies
Specialised AI architectures
Built for the most demanding technical environments.
Conversational AI
Integrating next-generation LLMs to automate customer interactions and internal knowledge bases.
- Multimodal context
- Adaptive learning 24/7
Backend integration
Fault-tolerant neural networks integrated directly into an enterprise's core systems.
- Zero-downtime migration
- API-First architecture
Predictive analytics
Advanced econometric modelling and demand forecasting for corporate planning.
- Real-time anomaly detection
- Bayesian forecasting
FLAGSHIP PRODUCT
View the case
Manzilla: a ready-made AI platform for automating the hospitality business
Rethinking the real-estate market through algorithmic trust and seamless digital logistics. Manzilla is not just a platform; it is a financial instrument for the housing economy.
98%Valuation accuracy
4.2xDeal-closing speed
Vertical integration matrix
Our AI systems are deployed in critical infrastructure sectors, solving specific operational tasks with mathematical precision.
Banking & finance
Automated fraud detection and algorithmic credit scoring with full interpretability.
Retail systems
Inventory optimisation and hyper-personalised mapping of the customer journey.
Global logistics
Predictive route optimisation and supply-chain resilience modelling.
Health Tech
Pattern recognition in medical imaging and allocation of hospital resources.
Industry 4.0
Predictive maintenance and automated quality control for smart factories.
Public sector
AI for the efficient management of public services and data-driven city planning.
Implementation methodology
01
Audit & Discovery
Technical review of existing systems and data hygiene.
02
Architecture design
Developing a custom neural blueprint for your scale.
03
Pilot integration
Testing in a controlled environment on real datasets.
04
Global scaling
Full-scale rollout with 24/7 monitoring systems.
Team
Dilmurad Tillakhodzhaev
CEO
A strategist and executive with 25+ years of experience: leadership roles at The Coca-Cola Company (CIS), CEO of the SOF group of companies, consulting on investment and corporate governance in Central Asia.
▸ Coca-Cola (CIS) · SOF Group · adviser to the State Committee for Investments of Uzbekistan
Baxtiyor Yunusov
Deputy CEO
13+ years of legal and analytical work: operations, leading departments, negotiations. An orientalist; languages — Uzbek, Russian, Dari.
▸ 5 published book translations · 13 years of analytical practice
Fedor Tikhonov
CTO
CTO of MBusiness (MBank). 13+ years leading development: built the mobile banking of Optima Bank and CenterCredit Bank, led mobile development at Kolesa.kz / Krisha.kz.
▸ Optima24: 270K → ~900K users · BCC.kz: top-7 Forbes KZ
Oleg Bavykin
Mobile Developer
Faculty of Mechanics and Mathematics, NSU. Maintains apps on Android and iOS and builds new ones with Flutter.
▸ Android team lead · Android / iOS / Flutter
Bakai
Senior Backend Engineer
Payment infrastructure at MBank. 6+ years in backend, 3+ in fintech — high-load distributed systems and fault-tolerant payment scenarios.
▸ GuestBot (StayInKg) · Snow Leopard / Visit Kyrgyz
Murat Kurbanov
Product Manager
Product manager and business analyst with a medical background: digitising healthcare in Kyrgyzstan (HIS, LIS, Sanarip Clinic), fintech at Optima Bank, the mashina.kg auto-lending product integrated with MBank.
▸ Sanarip Clinic · mashina.kg × MBank · former dean of a medical faculty
Frequently asked questions
How long does a standard AI audit take?
Usually 1–2 weeks: in that time we analyse your current systems, data and processes, then draw up an implementation roadmap.
Do you offer on-premise deployment?
Yes. We deploy solutions both in the cloud and inside the customer's private perimeter (on-premise) — with full control over data and models.
Can your systems integrate with SAP or Oracle?
Yes. We use an API-First architecture and connectors to enterprise systems (SAP, Oracle, 1C, local CRM/ERP/PMS).
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